{"id":17117,"date":"2026-05-07T09:51:18","date_gmt":"2026-05-07T09:51:18","guid":{"rendered":"https:\/\/wordpress.aait-sa.com\/fireman\/shipping-and-delivery-policy\/"},"modified":"2026-05-07T09:51:18","modified_gmt":"2026-05-07T09:51:18","slug":"shipping-and-delivery-policy","status":"publish","type":"page","link":"https:\/\/fireman-sa.com\/en\/shipping-and-delivery-policy\/","title":{"rendered":"Shipping and delivery policy"},"content":{"rendered":"

At Itfae’y, we are committed to providing a reliable supply and delivery experience for safety and protection products and systems, ensuring that orders are delivered with the highest quality and on time. <\/p>\n

Delivery coverage<\/h2>\n

We provide shipping and delivery services across all regions of the Kingdom of Saudi Arabia, according to our approved coverage area. Delivery availability to some areas may vary depending on the location and the nature of the order. <\/p>\n

Order processing time<\/h2>\n

Orders are reviewed and processed during official working hours after order confirmation and completion of all required information.<\/p>\n

Shipping and delivery time<\/h2>\n

Delivery time varies depending on the city, the type of products ordered, and the order size. Orders are usually delivered within the timeframe communicated to the customer upon order confirmation. <\/p>\n

Shipping fees<\/h2>\n

Shipping fees may apply depending on the delivery location, order size, or type of products requested. All costs are clearly communicated to the customer before final order confirmation. <\/p>\n

Order receipt<\/h2>\n

The customer must ensure that the products are in good condition upon receipt. In case of any damage or missing items, we must be notified within 24 hours of delivery. <\/p>\n

Delivery delay<\/h2>\n

Delivery schedules may be affected in some cases beyond our control. Such as weather conditions, transport restrictions, or operational conditions, In such cases, the customer will be notified of any updates related to the order.<\/p>\n

Products requiring installation<\/h2>\n

Some systems and equipment may require supply along with on-site installation service. The delivery or installation date is scheduled in advance in coordination with the customer and the specialized work team.<\/p>\n

Contact and support<\/h2>\n

For any inquiries related to shipping or order status, You can contact us through the official communication channels listed on the website.<\/p>\n","protected":false},"excerpt":{"rendered":"

At Itfae’y, we are committed to providing a reliable supply and delivery experience for safety and protection products and systems,<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-17117","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/fireman-sa.com\/en\/wp-json\/wp\/v2\/pages\/17117","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/fireman-sa.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/fireman-sa.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/fireman-sa.com\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/fireman-sa.com\/en\/wp-json\/wp\/v2\/comments?post=17117"}],"version-history":[{"count":0,"href":"https:\/\/fireman-sa.com\/en\/wp-json\/wp\/v2\/pages\/17117\/revisions"}],"wp:attachment":[{"href":"https:\/\/fireman-sa.com\/en\/wp-json\/wp\/v2\/media?parent=17117"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}